Jamf Pro A+
We use Jamf Pro to manage all our Macbook and iPad devices. Integrates nicely with Apple School Manager and makes it easy to deploy apps. …
Overview
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…
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What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…
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backupJamf-scripts Demo
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19 - Zentral - connect Jamf Pro with Webhooks
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TeamViewer Demo | JNUC 2021
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Demo Video | Jamf for Jira
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AutoPkgr + Jamf Pro - A Perfect Match | JNUC 2021
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.
Jamf Pro Features
- Supported: Zero-Touch Deployment
- Supported: Device Management
- Supported: App Distribution
- Supported: Inventory Management
- Supported: Enterprise App Store
- Supported: Patch Management
Jamf Pro Screenshots
Jamf Pro Videos
Jamf Overview
Jamf Pro Demo
From our customers
Jamf Pro Integrations
- ServiceNow IT Service Management
- Microsoft Intune
- Apple School Manager
- Apple Volume Purchase Program
- Apple Device Enrollment Program
- Cisco Identity Services Engine
Jamf Pro Competitors
Jamf Pro Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Mac |
| Mobile Application | Apple iOS |
| Supported Languages | English, German, French, Chinese and Japanese |
Jamf Pro Downloadables
Frequently Asked Questions
Workspace ONE Unified Endpoint Management (UEM), IBM Security MaaS360, and Ivanti Neurons for MDM are common alternatives for Jamf Pro.
Reviewers rate Support Rating and Implementation Rating highest, with a score of 8.
The most common users of Jamf Pro are from Enterprises (1,001+ employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Jamf Pro has been widely used by organizations across the globe to manage their Apple devices with ease and efficiency. Users have praised the software for its ability to streamline device management, ensuring compliance with company security policies and providing superb support. With Jamf Pro, users have successfully managed unmanaged macOS devices and migrated Intune managed macOS devices, making it effortless to maintain a secure and maintainable fleet of Apple devices.
One of the key use cases of Jamf Pro is its capability to manage productivity applications such as Office 365 suite apps, VPN, Google Chrome, NoMAD, and other business apps in real time. This has allowed users to enhance productivity by easily accessing intranet sites and utilizing essential tools without any hassle. Additionally, the software has enabled efficient management of admin rights process on macOS, providing organizations with the necessary control over user privileges.
Another notable use case of Jamf Pro is its role in managing a worldwide fleet of MacBook Pro laptops. By eliminating the need for manual configuration, Jamf Pro has saved valuable time and effort while providing a personalized touch to each Mac user. The Self-Service component of the software has been particularly helpful, allowing users to access software packages and scripts from anywhere in the world, 24/7.
Furthermore, Jamf Pro has proven effective in managing large numbers of devices, offering seamless deployment and consistent management regardless of their location. The software's in-depth reporting and management capabilities have provided organizations with accurate inventory management and ensured compliance with security and compliance requirements. It has also simplified onboarding processes by ensuring Macs are compliant to security standards and providing a default set of software for new users.
Overall, Jamf Pro has been highly valued by users for its intuitive and powerful management capabilities. It has proven useful across various industries such as education, healthcare, marketing/design, construction, and more. Users appreciate its cost-effectiveness in lifecycle management and its ability to save time and effort in device setup and deployment. With its extensive features and efficient management capabilities, Jamf Pro has established itself as a preferred MDM solution for Apple devices.
Easy Creation and Deployment Process: Users find the software package creation and deployment process to be easy, increasing their effectiveness in delivering computers. Several reviewers have mentioned that they appreciate the simplicity of creating and deploying software packages, making it a user-friendly experience.
Excellent Support: The software provides excellent support, as indicated by multiple users who have had positive experiences with the support team. They value the timely assistance provided by the support team and consider them valuable resources for Apple administrators.
Remote Management Capabilities: The remote management capabilities of the software are highly appreciated by users. It allows them to handle tasks such as remote application installs and remote deployment easily. This feature has been mentioned by several reviewers as a significant benefit of using the software.
Confusing and Difficult to Navigate: Several users have expressed frustration with the user interface of Jamf Pro, finding it confusing and difficult to navigate. They have mentioned that this hinders their ability to perform tasks efficiently. Some users also struggle to locate certain settings within the software. Lack of Intuitiveness: Users believe that the UI of Jamf Pro is not intuitive unless they already know where to go. They feel that the wording of UI descriptions has caused confusion and that some elements in the admin console are confusing as well. Additionally, there is a perception among users that the user interface focuses more on looks than functionality. Limited Functionality: Users have mentioned several limitations in terms of functionality. They have stated that some previously working UI functionality is no longer working or has been removed. The lack of a Dark Theme and the inability to immediately jump to a script from a policy are disappointing for some users. They also feel that there should be easier ways to set up templates for policies and scripts, and that scripting and creating filters for searching are difficult. Overall, there is a consensus among users about these common cons regarding the user interface of Jamf Pro - it being confusing and difficult to navigate, lacking intuitiveness, and having limited functionality.
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Reviews
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March 28, 2024
The Cadillac of Apple MDM
Score 10 out of 10
Vetted Review
Verified User
Apple device management. In a world where people want choice and devices that don't necessarily like to be managed, this product is the Cadillac and granddaddy as far as Apple MDM is concerned. While it does have its quirks (what product doesn't), Jamf's support is on key and will do what it can to help you - even if it's out of their purview.
- Apple Device Management
- SMART GROUPS!
- API development
- Integrations
- CUSTOMER FOCUSED
- Device onboarding
- Product Issues
- Software Updates
November 25, 2023
Jamf Pro Review
Score 10 out of 10
Vetted Review
Verified User
Jamf Pro is the primary tool my university uses for Apple device management. Jamf Pro enables us to automatically enroll devices, apply configurations that ensure they adhere to security policy, install any applications and configurations a user or department would need and much more. Jamf has tons of features and integrations. It can be integrated into most popular identity providers (Microsoft AD/Entra ID, Okta, Google, etc). Jamf regularly introduces new features to make their product better, such as Jamf Remote Assist for remotely connecting to devices without specific network dependencies. Overall Jamf gives us the ability to manage Apple devices in the best way possible and also enables us to give superb support to users with Apple devices.
- Automatically enroll Apple devices into management.
- Allows for macOS & iOS patching.
- Allows for third-party patching.
- Allows the running of custom scripts.
- Support could be better.
- A more automated third-party patch management solution.
June 19, 2023
Great Product, great community!
Score 9 out of 10
Vetted Review
Verified User
At our company, for many years now, we are using Jamf Pro for managing our macOS devices fleet. Jamf Pro is used for everything, from the device initial set-up and enrollment, restricting software and etc, to pushing configuration profiles for specific apps/network and etc. We do utilise Self Service application (aka. own AppStore) to give our users list of approved software to be used in our company. Overall, we have a great experience using Jamf Pro, it's stable and reliable.
- Flexibility of device management
- Scoping policies
- Product support
- Managing Software Updates
- Patch management
January 20, 2023
Jamf Pro is a reliable and imminently useful MDM
Score 10 out of 10
Vetted Review
Verified User
We utilize Jamf Pro to manage a fleet of 150 Macs and around 100 iPads. We also use it to remotely deploy software and printers. It is essential in standardizing configuration and software across all the computers and devices, with different configurations for staff and students. It's also been important in deploying Jamf Connect to allow JIT account creation without having to bind to Active Directory.
- Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
- Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
- Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
- Jamf Pro has made great strides in patch management, but it's still not as smooth as it could be.
- Jamf Pro needs a better mechanism for enforcing computer and device names, as well as setting names when devices are brought in, in an automated manner.
- As we wait for Jamf Pro to include the Remote Desktop functionality in the management page for devices, depreciating Jamf Remote and shifting to Team Viewer was not appreciated. It feels like a long wait.
January 21, 2022
Jamf Pro - A Must for Mac Admins
Score 10 out of 10
Vetted Review
Verified User
We use Jamf Pro to remotely manage and maintain devices for all users. There is a very good workflow for Zero Touch onboarding, All departments and users are enrolled through Jamf Pro and managed remotely. In this modern ways of working where users are working from home Jamf Pro comes as a life saver for Mac admins, We use Jamf Pro for application deployment, Patch Management, Configuration profiles, Printer Installation, Identity Management along with Jamf Connect, macOS minor updates and major upgrades and last but not the least Jamf Pro help us in simplifying IT processes and deployment with variety of automation which it brings in and ease of use for end user with respect to Jamf Self Service and a great end user experience.
- Zero Touch Enrolments
- Application Deployment and Updates
- macOS Updates and Upgrades
- Zero Day Support for all new releases
- Always aligned with Apple RoadMaps
- Patch Management is better now but something where Jamf can improve and I see it in their roadmaps which is coming in near future.
December 30, 2021
Jamf the best MDM for Apple product on the market.
Score 10 out of 10
Vetted Review
Verified User
We use Jamf Pro to deploy and manage all of our Apple products. We are a 90% Apple shop so all of our End Users are on Apple products. Jamf allows users to deploy and manage the equipment with a click of the mouse.
- Software distribution
- Locking out computers for compliance
- Helps with current inventory
- Self Service and the integration with the Apple Apple store has it's issues.
- Self Service banner does not scale.
- A built in script editor would be nice.
September 22, 2021
Jamf Pro Review
Jamf Pro is used to manage macOS devices in our ITAR environment, joining them to Active Directory for wireless compliance.
- Self Service
- Interface
- Dashboard
- Remote control as part of the suite
September 22, 2021
Jamf in Fashion
Score 9 out of 10
Vetted Review
Verified User
We rely on Jamf Pro to manage the complete lifecycle management of ~2500 Macs globally.
Key functions we rely on heavily are
Key functions we rely on heavily are
- Automated Device Enrollment for initial deployment of both end-user machines and Zoom Room conferencing Mac Mini's
- Automatic and self-service software distribution both on and off-network
- AWS integration
- Managed Apple software update; point releases and security updates
- Self-serve OS upgrade in-place via Self Service
- VPP app distribution
- FileVault disk encryption
- Various reporting
- Automatic printer configuration via Self Service
- Configuration Profiles for a variety of managed preference settings
- OS upgrade in-place via Self-Service
- Zero day support for most new Apple features
- Jamf [Pro]'s overall framework that allows for a wide variety of integrations and custom problem-solving solutions via policies, scripting, MDM, etc
- While already in progress, the Configuration Profile editor is a little unwieldy
- User dialog messaging. While Jamf [Pro] helper is very useful, a more feature-rich utility with editor functions would be extremely welcomed to interact with the user while installing software.
- Policies: I would desperately like to see the ability to organize the order of packages and scripts within a policy without needing to use names, numbers, and 'priority'. Just let me drag items in a policy around in order.
- Policies: scripts can only be run before or after, please let me place them in between packages
September 22, 2021
Jamf Pro provides the tools needed to manage iOS, macOS, tvOS
Score 10 out of 10
Vetted Review
Verified User
[The] University of Utah Health is using Jamf Pro to manage iOS, tvOS, and macOS devices. It is being used across the whole organization. We are using the Healthcare Listener to integrate with our EMR to manage devices (iOS and tvOS) as patients are discharged and transferred. We are using Jamf Pro to manage iOS devices in Nutrition Care Services to display food menus on iPads to patients. We use Jamf Pro to manage macOS for ITS and Hospital staff.
- Healthcare Listener
- Being able to restrict Home screen layout
- Making apps (App Store and In-house) available on devices
- Restricting apps not needed
- Communicating better on updates of PI
September 18, 2021
JAMF Pro - Best Apple Device Management
Score 9 out of 10
Vetted Review
Verified User
We use Jamf Pro to remotely manage and maintain devices for all users. All departments and users are enrolled through Jamf Pro and managed remotely as much as possible. We rely heavily on JAMF Pro to manage remote users by sending software patches, fixes, and updates. It is highly used to install and support new applications on the different devices utilized by our users.
- Install updates, patches, or new applications.
- Lock lost or stolen devices.
- Allow users to install or update applications on their own time.
- Change policies to allow or restrict certain preferences.
- Have report templates for application usage.
- Better details on user analytics.
August 31, 2021
Jamf Pro Review
Score 9 out of 10
Vetted Review
Verified User
We use Jamf [Pro] to manage our Apple Devices such as iPads, iMacs, & Macbooks in an education 1:1 program. It is being used by myself and one [other] staff member.
- Software deployment
- Policies put in place
- Enrollment procedure
- Providing more management tools on the Macbook side similar to the iPads
August 27, 2021
A must-have for your Apple Devices!
Score 10 out of 10
Vetted Review
Verified User
Jamf Pro has been an absolute lifesaver during the pandemic. Patients in our hospital have been cut off from friends and family due to visitation restrictions, tech shortcomings, illness, etc. Using Jamf, we have been able to quickly and efficiently deploy iPads to each and every patient room, each one containing multiple ways to contact friends and family. Because all of the iPads feature our Jamf build, support and training are a breeze. Patients are constantly connected to family members as well as their care team 24/7.
Building out the profiles took minutes and getting the devices configured and deployed took less that 72 hours. That's 2500 patients with instant access to their friends and family. This would not have been possible without Jamf in our lives. Having worked with several MDMs in the past, Jamf is by far the most user-friendly. What takes days in other MDMs, Jamf can do in hours and their support community is second to none. I would highly recommend Jamf to anyone looking for a way to modernize their mobile device management!
Building out the profiles took minutes and getting the devices configured and deployed took less that 72 hours. That's 2500 patients with instant access to their friends and family. This would not have been possible without Jamf in our lives. Having worked with several MDMs in the past, Jamf is by far the most user-friendly. What takes days in other MDMs, Jamf can do in hours and their support community is second to none. I would highly recommend Jamf to anyone looking for a way to modernize their mobile device management!
- Device enrollment
- Device configuration
- Device Support
- Customer Service
- Solutions
- Needs better VPN options
- Faster feature request responses
August 27, 2021
Doing the Happy Jamf Pro Dance
As a small community college here in northern Arizona our apple deployment has always been designed on a personal Apple ID basis that the previous apple administrator only knew about. As our Windows side of the IT department moved to a management platform the apple side of the house was left behind. The ability to finally move away from the apple deployment model based on a single personal Apple ID had arrived. The colleges apple deployment only consists of about 120 apple units but the ability to finally manage updates, deploy apps and keep all machines up to date with security [using Jamf Pro] is really helpful. The speed of deploying an apple device without even needing to touch it allows us to deliver a new machine directly to a remote professor and have them ready to go in a matter of minutes rather that having to schedule a meeting with them just to have them sign in.
- Zero touch deployment
- Deploy apps with little or no delay
- Keeping up with the ever changing apple OS features
- The Jamf community is really responsive in helping each other out
- As a new user it is hard to remember where certain features are in the over all system set up page. A search feature would be really helpful.
- Don't just give an enable Remote Desktop command. build in a Remote Desktop session to allow Helpdesk techs to use instead of needing to launch a 3rd party app.
Score 10 out of 10
Vetted Review
Verified User
Our institution is using Jamf Pro to better manage our inventory of Mac desktops and laptops on campus and provide a better user experience and integration with our services for our faculty, staff, and students. The best thing with using Jamf Pro for us has been getting a better look at our Mac computer inventory and being able to provide different setups and configurations according to the needs of each person or department.
- Detailed view of Mac computers and devices
- Ability to push out apps and configurations based on department needs
- Control how macOS updates are handled
- Preconfigure settings to make deployments more efficient
- Lose of support for Jamf Remote
- Backtracking to add Smart groups to deploy configs programs
- Being able to access other system preference items from Jamf Pro
August 27, 2021
The only management product for Mac that just works
We are using [Jamf Pro] to manage a fleet of Macs. It allows us to easily provide a Self Service portal to perform most business tasks. Also, we use the auto-enrollment functions to streamline setup and configuration of the Macs. This allows us to save hours trying to manually load software and create user accounts. The result is money saved and good will earned.
- Self Service
- Auto-Enrollment
- User provisioning
- Configuration Profiles
- Updates
- MDM commands
- Better documentation on how to use new features
- Pricing is way too high for cloud
- Support can be a little slow at times
August 27, 2021
Take Your Department to the Next Level!
My organization is using Jamf Pro as a department. My inventory is extensive and I need to have an accurate count of the devices that are out there and Jamf Pro keeps me up to date.
- Inventory
- Policy application
- Apple App Push via VPP
- Miss the support via Jamf Nation page, they just changed it and it is not easy to find your queries or get support.
- Still not able to wipe and reinstall MacOS.
- Maybe put a support button on Jamf Pro
May 25, 2021
Your Go To MDM Software - JAMF Pro
Score 10 out of 10
Vetted Review
Verified User
We are a Mac school, 98% of our devices are Mac with the exception of a few. 11 years ago we have been manually doing management on our Mac and it became time consuming and always needed more man power that we don't have. Our team is small and support 3 campuses. JAMF Pro simplifies [the] workload by a lot. Management and reporting has never been eas[ier]. Onboarding new devices is down to just open a delivery box send it directly to a client with [a] note to open, proceed with setup and JAMF does everything in the background. Self Service is awesome, with lockdown and day to day requirements of software from the IT department [being] done remotely, users can serve themselves to the applications. There are other MDM softwares out there but nothing comes close to JAMF in my opinion. It was and still the best decision we have ever made.
- Self Service
- Reporting
- Onboarding workflows
- Policies and Config Profile mangement
- May be in the future JAMF can adapt to management of Windows for our brother in the Windows Environment :)
March 21, 2021
Jamf Pro for efficient Pro-formance
Jamf Pro is being used together with Jamf Cloud to manage our 1-to-1 iPad environment in our lower school. It allows us to quickly make changes to the student devices, and with Covid, manage them off-campus. This increased efficiency has allowed us to keep a very slim technology department which allows us to focus on the tools for our users, rather than managing people and processes.
- Jamf Pro offers great customer support.
- The Jamf Pro UX is hands-down the most intuitive MDMs that I have used.
- Jamf Pro allows for easy management with no hidden upgrades within their service required to access greater functionality. You pay for a full product and get a full product. That said, there is a premium, but you still get full management at Pro.
- The UX offers a slick design, but no offer of customization. For my IT director, it is too dark, for me, it is too light.
- Occasionally, you have to work your way through the support professionals to get one who knows how to fix your rare-bird, extremely unlikely to ever repeat in another user issue that you somehow managed to find.
- Scalability in costs so that I can justify putting Mac on there as well. We have a bunch of Macs roaming campus free of an MDM, and what little I want to manage does not justify the cost.
The primary use case is to manage everything Apple in our environment. Everything from assigning the asset to the user, controlling licensing via App Store, custom policies and configurations. The goal is to ease the burden on our Service Desk, while also enabling the user to be more self sufficient. In the past I have used many MDM solutions and most of the time it came down to poor documentation with them compared to Jamf. We found the resources provided were more then enough to get us up and running. Plus the continued support from their staff have been awesome!
- Jamf Nation - valuable information, tips, tricks and resources to go to when you might have issues. Often times the issue you are facing, isn't something new at all. There are always others who have run into it and can provide valuable insight to resolving. If it is something completely new, you have a plethora of other admins at your disposal who are able to quickly assist you.
- Integrated patch management - easy to keep your software up to date on devices.
- I think one of the big ones is automated device naming for Computers. You can do this via mobile devices in the pre-stage but not Computers. Having the ability to assign devices to a specific pre-stage enrollment group and having said group identify all systems via a specific prefix/suffix would benefit us a lot and keep a better consistency when it comes to users' machine names.
- Improved Patch Management - This is in the works, I know, but having access to more applications or even improving the method to organizing/configuring patch management will be beneficial. Currently, it's a painful process to set it up.
- Support for devices outside of Mac. A lot of Org's are looking to merge their fleet into a single MDM and while Jamf is the best I've used for Apple devices, having more functionality for devices outside of the Apple universe would benefit it in the eyes of other Org's.
March 12, 2021
Jamf Pro - Pros and Cons
Score 8 out of 10
Vetted Review
Verified User
Jamf pro is used across our entire organization. This is a best MDM tool for Apple devices. Jamf is the leader in this area and especially with Intune integration even though the integration piece has some short falls. This dosent mean as the product is bad. Comparing with similar competitors Jamf are still the Market leaders and their product is doing nice. It will be great if they can support custom requirements in a better and timely manner.
- Deployments
- Device Enrollments
- Asset management
- Intune integration
- Cloud distribution point
- Modern Reporting
March 03, 2021
Jamf Pro: Best in class for Apple MDM
Score 10 out of 10
Vetted Review
Verified User
Jamf Pro is being used within the entire organization to manage our corporate Apple technology. We are using it to easily deploy laptops and mobile devices, and then manage the installed software / settings, ensure compliance, and handle patch management.
- Device Provisioning
- Patch Management
- Self Service
- Mobile Device Management
- UI / UX - Self Service
- macOS Update Management
- LAPS Functionality
- Binary Patching
January 04, 2021
One Stop Solution to manage Apple devices
Score 10 out of 10
Vetted Review
Verified User
We are using Jamf [Pro] managed macOS devices across the globe.
We want to manage unmanaged macOS devices using Jamf Pro Cloud Solution. Secondly we want to migrate Intune managed macOS devices to Jamf Pro. We would like to comply with our company security policies that we achieved using CIS Benchmarks.
We want to manage productivity applications as of Office 365 suite apps, VPN, Google Chrome, NoMAD and other business apps as required in real time.
Our users want to access intranet sites that we were able to achieve smoothly.
Finally we are able to manage admin rights process on macOS.
- Self Service is the one stop solution for end user.
- Configuration profiles are best friend to implement CIS Benchmarks, PPPC, Office apps customization, restriction and many other cool features.
- Composer is the my best friend to create any complex package, its super easy to use.
- Jamf inbuilt FileVault is super straight forward and doesn’t require lot of mathematics calculation to implementation.
- Jamf Support is super helpful, professional and all the engineers are very nice to dealt with.
- KnowledgeBase Articles should be introduced in Jamf Pro.
- Light and Dark background feature should be included while login to Jamf Pro.
- Jamf training curriculum need to be revisit specially Jamf 400 Expert exam.
- Jamf should give the option to download individual device policy logs that will be really help to diagnose the issue.
- Jamf Reset app is super duper cool but it’s only available only for iOS , likewise we should have Jamf reset app on macOS.
December 23, 2020
Buyer Beware of Handholding Promises From Onboarding
Score 3 out of 10
Vetted Review
Verified User
Our employees work remotely and we have deployed Mac Laptops as our work devices. We needed a device management solution, malware protection, enforcement of our policies, etc.
- Data loss prevention tools.
- Implementation of password management.
- Paying for hand holding support is a JOKE.
- Assumes a basic level of knowledge to use product.
- Training is through self-service ONLY.
December 16, 2020
Great product to manage your macOS fleet in your enterprise
Jamf Pro gives you the best tool to manage your Apple macOS fleet in your company. Unfortunately Apple is limiting the way you can manage macs compared how you manage Windows devices. Therefore you need an elegant strategy to manage your devices. Jamf Pro helps you with that. The combination of the Apple MDM commands and the Jamf binary helps you to get the most out of it.
Everything Apple does not enable with MDM commands you can take care of with scripting and custom policies. With that, your options are almost endless managing your Apple macOS devices. I'm using Jamf Pro since May 2015 and there is no other vendor who does such a great work, helping you succeed with your macOS devices.
- Use of Internal API in scripts. With the API you can do wonderful things to automate your deployment and create a wonderful enduser experience.
- Use of scripts in policies to automate your deployment.
- Use of the Apple MDM commands to get everything out of it.
- The integrated patch feature is good, but needs some tweaking. As of now, there is no option for the user to defer the installation of a patch. You can either give them the option to install the patch through self service (which needs an active part of the user to do it) or you can force the installation. However with the force of the installation, there is potential data loss, because an App which you want to patch needs to be closed for it to work. The info about that the app will be closed for patching is almost not noticeable for the user.
- Therefore we do no use the integrated patch management technology and build our own logic to work around it.
November 23, 2020
Jamf Pro, an excellent balanced MDM for Apple Devices
Score 10 out of 10
Vetted Review
Verified User
We started out with Jamf Pro back when it was Casper Suite and on-prem only. It's been our MDM since RBS first launched our Apple technology 1:1 initiative back in 2013. Jamf Pro has allowed us to maintain a 500+ mobile and desktop device inventory with ease. Everything from device deployment through security profiles and configuration is simple to set up and powerful. Jamf Pro's cloud-based servers have phenomenal uptime and make running the system effortless. I would strongly recommend Jamf Pro to any institution with more than 10 apple devices. It is by far the best MDM in its price range.
- Device enrollment
- Configuration profiles
- User deployment
- Software deployment and updates
- Patch management
- Setup interface
- Reporting functions